Frequently asked questions

Answers from the workshop floor

The questions our engineers are asked most often — about specification, delivery, service and parts. If yours is not here, call us and ask it directly.

Choosing the right machine

What information do you need before you can quote?

The material and grade, the thickness of each sheet or section being joined, the joint configuration, and how many parts per hour you need. A component drawing or a clear photograph with a measurement against a scale is usually enough for an initial specification and budgetary price.

How do I know what KVA rating I need?

Rating depends on material, thickness, electrode force and how many welds per minute the machine will make. Under-specifying is the most common and most expensive mistake we see — a machine running at the edge of its capacity all day will not last. Send us the joint details and we will size it properly rather than sell you the nearest catalogue number.

Can machines be customised to our production line?

Yes. Throat depth, arm length, KVA rating, control system, cooling arrangement and fixture mounting are all specified per order. Our machines are available in semi-automatic and fully automatic models and are designed and customised according to the customer’s requirements.

What is the difference between spot, projection and seam welding?

Spot welding joins at discrete points using shaped electrodes. Projection welding uses raised features formed into the part itself so several welds are made in one stroke, which suits high volumes and nuts or studs. Seam welding uses driven wheels to produce a continuous, leak-tight joint — the right choice for tanks, drums and enclosures that must hold fluid or pressure.

Do you supply used or reconditioned machinery?

We supply both new and used machinery and we recondition either. For many customers a rebuild of an existing frame with a new transformer, secondary circuit and control system delivers the same result at a fraction of the cost of replacement.

Ordering, delivery and installation

What are your typical lead times?

Stocked consumables and standard spare parts usually dispatch within a few working days. Locally manufactured machines depend on specification and current workload. Imported equipment depends on the manufacturer and shipping route. A confirmed lead time is always stated on the quotation before you commit.

Do you deliver outside Karachi and outside Pakistan?

Yes. We supply throughout Pakistan and export internationally. Delivery terms, packing, insurance and any installation attendance are set out in the quotation for each order.

Is installation and commissioning included?

Installation and commissioning are quoted per project. This normally covers positioning, power and water connection, transformer tap setting, electrode alignment, trial welds and operator handover. Anything requiring civil work, cranage or utility upgrades at your site is your responsibility unless we have agreed otherwise in writing.

Do you train our operators and maintenance staff?

Yes. Handover training is part of commissioning, and refresher training for operators is included in scheduled visits under an annual maintenance agreement.

What payment terms do you offer?

Terms are confirmed on the quotation and vary with order value, whether the item is manufactured or imported, and account history. Established contractual customers are handled on agreed credit terms.

Service, spares and support

Do you service machines you did not supply?

Yes. We repair, recondition and supply parts for resistance welding equipment from other manufacturers, including control panel rebuilds, transformer replacement and secondary circuit renewal.

How quickly can you attend a breakdown?

Contractual customers have a defined response commitment and reach our technical team around the clock. For all other customers we attend as quickly as workload allows, and we will always attempt telephone or WhatsApp diagnosis first — a surprising number of faults are resolved without a visit.

Which spare parts do you hold in stock?

Fast-moving consumables are held locally — Cu, Cr and Zr tips, caps, shanks and holders, kickless and secondary cables, water manifolds, flow indicators and common control components. Anything not in stock is sourced through our Germany or Japan office.

My welds have started failing. Where do I begin?

Check the obvious wear items first: electrode face condition and alignment, electrode force, cooling water flow and temperature, and the condition of the secondary connections and cables. If those are sound, the timer or transformer may be drifting. A weld checker will confirm whether the current and cycle count actually match what the controller is set to — we can carry out that measurement on site.

Can you supply welding timer controllers?

Yes. We are an authorised distributor for Nadex welding timer controllers from Japan, and we retrofit modern controllers to older machines as part of a reconditioning package.

Quality, warranty and the company

What warranty comes with your equipment?

Locally manufactured machines carry our own warranty against defects in material and workmanship; imported equipment carries the original manufacturer’s warranty, which we administer on your behalf. Full terms, periods and exclusions are set out on our Warranty Policy page.

Are you certified or affiliated with any welding body?

We hold membership of The American Welding Society (AWS), USA, and our equipment is designed and developed in compliance with international quality standards.

Can you tell me where a product is manufactured?

Yes — origin of products is available on request for any item in our import line. Machinery built in our own facility is manufactured in Karachi, Pakistan.

How long have you been in this business?

Our roots go back to 1968, when our sister firm M/S. AFAQ BROS began manufacturing welding machines and equipment — making it Pakistan’s oldest and most experienced manufacturer in the field. You can read the full story on our About Us page.

Still not answered?

Welding questions rarely fit neatly into a list. Describe your joint, your material and your problem — an engineer will reply, not a form letter.

Chat with us